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(925) 284-1644 info@lafayetteacademy.com

Lafayette Academy Terms of Service

Effective Date: April 23, 2026 (We promise to keep this as painless as possible.)

Welcome to Lafayette Academy! By using our website, enrolling in our programs, or participating in our tutoring services, you agree to the terms below. We know nobody wakes up excited to read a Terms of Service page, so we’ve written this in plain English — with a touch of humanity — while still covering everything we legally need to cover.

If you have questions, just ask. We’re educators, not robots.

1. Overview of Our Services

Lafayette Academy provides academic tutoring, test preparation, educational workshops, and related services, both in‑person and online. Our goal is to support students with high‑quality instruction delivered by trained tutors who genuinely care. This page is going to be pretty boring, so if you’re eating something, you might want to finish it before you finish this!

(If you’re here for rocket‑science tutoring, we can’t promise orbital success, but we’ll give it our best shot. Someone thought that was funny!)

2. Using Our Website

You agree to use our website responsibly and not attempt to:

  • break it
  • hack it
  • reverse‑engineer it
  • or do anything that would make our web developer cry

All content on our site — text, graphics, logos, and materials — belongs to Lafayette Academy and may not be copied or reused without permission.

3. Enrollment and Scheduling

When you enroll in a program or schedule a session:

  • You agree to provide accurate information
  • You agree to follow our scheduling and cancellation policies
  • You understand that tutor availability may vary

We do our best to match students with the right tutor, and we reserve the right to adjust tutor assignments as needed.

4. Payments and Billing

Payment is required for all tutoring and test‑prep services. By enrolling, you agree to:

  • pay fees on time
  • keep your payment information current
  • resolve any billing issues promptly

We use secure third‑party processors for all payments. (We don’t store your credit card number — we don’t want that responsibility, and you don’t want us to have it.)

5. Cancellations and Refunds

We understand that life happens — kids get sick, schedules shift, traffic exists, etc. Our cancellation policy is designed to be fair to families and tutors.

  • Sessions canceled with sufficient notice may be rescheduled
  • Late cancellations or no‑shows may be charged
  • Program‑specific refund rules may apply

If you ever feel a policy is unclear, reach out. We’re reasonable humans.

6. Student Conduct and Expectations

We expect students to:

  • arrive prepared
  • participate respectfully
  • follow tutor guidance
  • avoid behavior that disrupts learning

We reserve the right to discontinue services if a student’s behavior makes it impossible to provide effective instruction. (Thankfully, this is rare.)

7. Tutor Conduct and Expectations

Our tutors are expected to:

  • maintain professionalism
  • respect student confidentiality
  • provide accurate, helpful instruction
  • communicate clearly with families
  • follow Lafayette Academy policies

If something ever feels off, tell us immediately. We take tutor conduct seriously.

8. Online Sessions

For online tutoring, you are responsible for:

  • having a stable internet connection
  • using a functioning device
  • ensuring a quiet, safe learning environment

We use Zoom for online sessions. Their privacy policy applies to your use of their platform.

(If your Wi‑Fi goes down because someone is streaming a 4K movie, we feel your pain — but we can’t control it.)

9. Communications and Messaging

By providing your contact information, you agree that we may send you service‑related messages, scheduling updates, billing notices, and important program information. We don’t require an official “opt‑in” for these because, let’s be honest, we know how much you love hearing from us. (And if you don’t, that’s okay — keep reading.)

You may opt out of non‑essential communications at any time, and we will honor your request faster than a teenager closes a laptop when a parent walks in.

Marketing Texts (SMS)

We don’t send marketing or promotional text messages. Zero. None. Not even one. If that ever changes, we’ll ask for your explicit opt‑in first — because federal law insists, and we’re rule‑followers at heart.

Opting Out

You may opt out of emails, newsletters, or other non‑essential communications by:

  • clicking “unsubscribe” in any email
  • or contacting us directly

Opting out of marketing does not affect service‑related communications (like scheduling or billing).

10. Intellectual Property

All Lafayette Academy materials — worksheets, guides, curriculum, assessments, and resources — are protected intellectual property. You may use them for personal educational purposes only.

Please don’t repost, resell, or distribute our materials. (We worked hard on them!)

11. Disclaimer of Guarantees

We are deeply committed to helping students improve, but we cannot guarantee:

  • specific grades
  • test scores
  • admissions outcomes
  • scholarship awards
  • or sudden bursts of academic enlightenment

We provide tools, guidance, and support — the student provides the effort.

12. Limitation of Liability

To the fullest extent permitted by law, Lafayette Academy is not liable for:

  • indirect, incidental, or consequential damages
  • lost opportunities
  • missed deadlines
  • or any issues arising from third‑party platforms

If something goes wrong, our maximum liability is limited to the amount you paid for the service in question.

(Translation: we’re here to help your student succeed, not to underwrite the entire universe.)

13. Third‑Party Services

We use trusted vendors such as:

  • Mindbody (scheduling)
  • Formstack (forms)
  • Constant Contact (email)
  • Zoom (online sessions)

Their privacy policies and terms apply when you use their services. We choose vendors carefully, but we don’t control their systems.

14. Privacy

Your use of our services is also governed by our Privacy Policy, which explains:

  • what information we collect
  • how we use it
  • how we protect it
  • your rights

If you haven’t read it yet, it’s friendlier than most privacy policies — promise.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll post the updated version on our website with a new effective date.

If the changes are significant, we’ll make sure you know.

16. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be handled in California courts unless otherwise required by law.

17. Contact Us

If you have questions, concerns, or suggestions (or if you just want to tell us we made you laugh in a Terms of Service), contact us:

Lafayette Academy 3400 Mt. Diablo Blvd. Lafayette, CA 94549 Phone: (925) 284‑1644 Email: info@lafayetteacademy.com

We’re here to help.